IRVINE, California., March 25, 2026 — Hiperwall, Inc., a leader in software-defined, IP-based video wall and signage control solutions, today announced its 2026 R1 software release, and the headlining feature is exactly what command center operators have been asking for. For anyone who has watched operators juggle a video wall controller in one window and a messaging app in another, that problem now has a solution: secure, on-premises team chat built directly into the Hiperwall platform, so operators never have to leave the environment to communicate.
That is just the top of the list. The 2026 R1 release also adds Intel GPU support for HiperView+, eliminates the long-standing dependency on physical USB license keys, and delivers a handful of interface and workflow improvements that make the day-to-day operator experience noticeably cleaner. For integrators speccing and deploying Hiperwall systems, several of these changes will simplify the installation and support process as well.
Operators Can Now Chat Inside the Platform, and It Is Fully On-Prem
Hiperwall Chat is the kind of feature that seems straightforward until the deployment context comes into focus. Security operations centers, emergency command centers, government facilities, and utilities control rooms are environments where routing communications through a cloud-based messaging service is either a policy violation or a security risk. Until now, operators in those environments had no native way to communicate inside the Hiperwall platform itself.
With the 2026 R1 release, that changes. Hiperwall Chat enables encrypted messaging between HiperController and HiperOperator users, running entirely on the customer’s own network infrastructure. Nothing leaves the building. Operators can chat one-on-one or set up group conversations, share images and content sources directly in the chat window, and even push an active source feed to another operator’s view in real time. Every conversation is logged by HiperController automatically, creating an auditable record of operator communications during any incident, which matters in law enforcement, public safety, and regulated environments where after-action documentation is standard practice.
For integrators, this is a straightforward value-add conversation to have with any customer running a command center environment. The question is simple: what are operators using right now to communicate during an incident? Whatever the answer, Hiperwall Chat is more secure, more integrated, and produces a documented record.
Intel GPU Support: More Hardware Options for LCD Walls and LED Walls
For tiled LCD video wall deployments, Intel GPU support means the HiperView nodes driving individual display tiles are no longer limited to NVIDIA-equipped hardware. In a large LCD installation, there may be dozens of those nodes. Broadening the compatible hardware pool provides more procurement flexibility, more options when a specific SKU is backordered, and more room to optimize cost across the whole system without sacrificing performance.
No More USB Dongle Headaches
If a Hiperwall system has been deployed, the licensing story up to this point has been familiar: controller licenses were tied to a physical USB device or a specific hard drive. Losing the dongle, swapping out the hardware, or needing to redeploy a license to a different machine meant a conversation with support before anything could move forward.
The 2026 R1 release fixes that. Controller licenses can now be activated online with a license key, no physical hardware required. For integrators managing multiple deployments or customers running 24/7 systems who can’t afford to wait on a hardware shipment when something needs to change, this is a significant quality-of-life improvement. It also simplifies upgrades and system migrations considerably.
Operator Interface Gets Smarter
A few targeted improvements in the controller interface are worth knowing about, particularly for customers managing complex, content-heavy environments. The minimap now includes an All Open Objects view and a right-click Focus on This Object option, which makes it faster for operators to locate and manage active content across a large video wall layout. Label readability has been improved for smaller objects, and the Selected Object and Environment indicator has been moved to its own line in the Control Screen for cleaner visual organization.
None of these are earth-shaking changes, but in an environment where operators are managing dozens of sources under pressure, small improvements to navigation and visual clarity add up.
Under the Hood: Security, Stability, and Windows 11 Compatibility
The 2026 R1 release also includes a set of improvements that matter to IT administrators and integrators maintaining long-term deployments. Active Directory access control has been tightened: users who aren’t explicitly mapped to a HiperAccess group are now blocked from logging in, which closes a gap that could be a compliance concern in regulated environments. The Direct Stream activation protocol has been updated for better reliability. And system performance monitoring, covering CPU, memory, and network utilization, has been updated to pull data correctly under Windows 11, where previous monitoring behavior had limitations.
Taken together, these are the kinds of fixes that keep a 24/7 system running cleanly over time.
“Modern command centers require more than just a powerful video wall. They require secure collaboration, operational flexibility, and reliable performance,” said Stephen Jenks, PhD, CEO and Co-founder of Hiperwall. “With the 2026 R1 release, we are delivering the tools that command center teams have been asking for: the ability to communicate securely inside the same platform that controls their video wall, on hardware they choose, with a deployment experience that matches the operational standards their environments require.”
Availability and Upgrades
Hiperwall 2026 R1 is available now. Customers with an active HiperCare contract can upgrade at any time as part of their subscription. Customers without HiperCare who want to upgrade should contact their authorized Hiperwall dealer or reach out to Hiperwall directly to discuss options.
For more information, visit www.hiperwall.com or request a consultation at www.hiperwall.com/contact_us.
For more information about Hiperwall video wall control software, please visit www.hiperwall.com. To see if Hiperwall software is right for your organization’s video wall, please request a sales consultation at https://www.hiperwall.com/contact_us.
